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班次轮换

班次轮换

... 休假管理员（Time Off Manager） 班次轮换（Shift Swapping）座席参数（Agent Preferences）遵时度管理 WFM 系统提 …

Justine: Yes , we have three shifts , and there is also overtime work .

Yes , we have three shifts , and there is also overtime work available when we're very busy .